How does Payoneer work?
Payoneer is a secure, regulated, and trusted payment platform used by over five million businesses around the world to help them transact globally as easily as they do locally. From freelancers to cross-border ecommerce merchants, Payoneer supports thousands of private clients and marketplaces to help them make secure payments easily and efficiently, streamlining the process and reducing costs.
Once payments are received in a range of international currencies, Payoneer can be used to withdraw funds to local bank accounts or via ATMs or to spend online and in stores. Payoneer customers can also use their funds to pay suppliers and contractors, all from one secure and centralized account.
With support and help available around the clock, the Payoneer Customer Care Team is always at hand in case customers should need any assistance at all.
Payoneer customer reviews
Customers funds are:
Frequently asked questions
Are my funds with Payoneer protected?
As a regulated financial institution, customer funds that are managed by Payoneer are kept in segregated, safeguarded accounts by legal requirement.
Your funds are:
- Held at low-risk financial institutions
- Always liquid
- Never loaned out
- Never impacted by corporate operational activities
Our core obligation at Payoneer is to protect your funds and prevent money laundering. As a regulated entity, we provide multi-jurisdictional compliance assurances to your business. When partnering with us, you can be assured that all your payee disbursements are made through a fully compliant, secure and tightly audited payments platform that is recognized by financial regulators all around the world.
How much does Payoneer cost?
With such low fees and no hidden costs compared to traditional banking payment systems, Payoneer prides itself in keeping costs low and not surprising its customers with additional unforeseen costs.
Will my recipient’s bank charge me for using Payoneer?
While transfers between Payoneer customers are free, making payments to a recipient’s bank account does incur a small 2% fee. However, depending on which currency receiving account you are using and where you are transferring money to, a small fixed fee may apply instead.
How fast is Payoneer?
It generally takes 2-5 business days for the funds from your Payoneer balance to reach your bank account after you receive the confirmation email. Transfers within the US usually take 2-3 business days.
Ready to simplify your global payments?